Packages that contain more than $1300 of merchandise will always require a signature otherwise, it is generally up to the driver's discretion to determine whether a signature is required. Most of Amazon's carriers make three attempts to deliver a package. If a recipient is not expecting a package, they may refuse it if they believe it was sent to them in error. Your package may be returned to Amazon if the carrier can't access the delivery location due to no access code, call box number, or buzzer information, and can't obtain the information after multiple attempts. If a package is damaged on its way to you, the shipper may return it to us without attempting delivery. Your package may be returned to Amazon if there is no safe place to leave the package at the point of delivery, where the package is safe from weather and is not visible to passersby. Box, and that orders can ship to you via means other than the U.S. This will ensure that your address is not mistaken to be a P.O. Also, if you're a private mailbox holder (use a local commercial mail receiving agency), do not use "Box" for your mailbox number, instead use # or PMB. To ensure that such packages are routed through the proper carriers, please enter the box number as "PO BOX" followed by the number. If a post office box address was entered in a format Amazon system does not recognize, the package may be shipped through a carrier that cannot deliver to a post office box. Box and must be shipped to a street address.
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When the carrier returns an undeliverable package to Amazon, you will be issued a full refund (including shipping charges).
You can change the payment method on the View Order Details page.Occasionally packages are returned to Amazon as undeliverable. The order and payment were suspended because of problems with the payment method, but providing another payment method can reopen the order.
The order is closed with no payment made. The order is closed and payments are complete. The order is closed but additional charges are possible (for example, for multi-item orders and additional shipping charges). Payment is completed, but the order remains open until no more charges are possible. The order is open because payment is pending. Use the information below to understand the order status. The Account Activity page and the View Order Details page might each show a different status for an order. Tip: If you don't see your order, scroll to the bottom of the page and select Your Amazon Payments account under Can't find what you’re looking for?, or check your orders in your account by clicking See your orders.
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